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From Monday to Friday,10:00 AM - 5:00 PM, call us on:
+44 7 841 021 869
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FREQUENTLY ASKED QUESTIONS
01. DO YOU SHIP INTERNATIONALLY?
We do indeed! Please be patient while we integrate international shipping.
02. WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?
If you have any queries about your order, a product we sell or if you want to suggest a design you'd like to see us create then contact us at email@example.com.
03. HOW CAN I CANCEL OR CHANGE MY ORDER?
Sometimes people change their minds. This is ok. Once you have ordered an item(s) from us you may decide that actually you didn't want it after all. This is still ok. Again, we want you to be happy. If this happens then do the following:
Let us know within 14 days after receiving the item(s) that you want to return it,
You then have another 14 days to securely package and send back the unwanted items to us,
Once we have received the item(s) back we will exchange, replace or refund the full amount within another 14 days.
Items being returned need to be:
Packaged securely using the original packaging where possible,
Labelled clearly and correctly,
Returned in the condition that you received them in.
04. HOW CAN I RETURN A PRODUCT?
Here at Weird Triangle we like being happy.
And for us to be happy we want you to be happy.
We especially want you to be happy with all of the stuff and things that you buy from us.
Sometimes though stuff happens which could end up with you not being happy with the stuff you have bought from us.
If this happens then we most certainly want to make sure that we can make you happy.
Your happiness is important to us.
To go from being unhappy to happy just follow these 3 simple steps:
Fill in the returns form below
Print off the returns/postage label that is sent to your email address
Send the item back to us and we will sort out the rest.
Item(s) being returned:
Reason for returning item (optional):
Desired outcome: (replace/exchange/refund).
05. HOW LONG WILL IT TAKE TO GET MY PACKAGE?
We aim to ship out items as soon as we can
WORLD WIDE DELIVERY
See Terms and Conditions
14 DAYS RETURNS
For smooth shopping
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